Paid character re-customization F.A.Q.
You can take 15€/￡12 to change an existing character's gender, face, skin color, and other cosmetic features determined by his or her race and gender combination. Check out Paid Character Re-Customizatio n F.A.Q.!
Paid character transfer F.A.Q.
For the detailed information, please check out the Paid Character Transfer F.A.Q.!
Character Name Change F.A.Q.
1.How much does this service cost?
Each Character Name Change costs 250 RUB / 8 EUR / 6 GBP depending on your account type. This covers a single name change for a single character.
2.How often can I change my character's name?
You can change a character's name as many times as you like, but you will need to wait 30 days after the last name change became effective before you can change the name again.
3.What if the name I want is already in use?
Character names are unique on a per-realm basis. You cannot change to a character name that is already in use by another player on your realm.
4.What happens to my character's old name?
Once the name change is complete, your character's old name will be locked from use on the realm for 90 days. After that time, the old name can be claimed by anyone on a first-come, first-served basis. If you want to retain the use of that name you will have to reclaim it before anyone else does.
5. What about my guild and my friends?
Your character will remain in your guild, and you will remain on all friends lists for people who had added you. The only difference is that you will have a new name, so you should let your friends and guildmates know it's you.
6.Can people use this feature to get off my Ignore list?
No. Characters whose names are changed will remain on your ignore list, but their names will be updated automatically.
7.Will this affect mail or auctions for my character?
Your existing mail and auctions will not be interrupted or cancelled, but you should let your friends know before you make the change, so they don't send new mail to the old name.
8.Can I change multiple character names at once?
The Character Name Change service only allows one change per transaction. If you would like to change multiple character names, you will need to pay for each one separately.
9.What will happen to my Armory Profile?
Once you have completed the Character Name Change process, your Armory profile will be updated to reflect your character's new name.
10.I am attempting a transfer. Why does it say that my character is still logged into the game?
Please allow at least 20 minutes after logging out of the character before beginning the Character Name Change process.
11.When will I be charged for the name change?
For the Character Name Change process, you will be charged immediately upon pressing the confirmation button indicating your willingness to purchase the name change.
12.Is there any way to cancel the name change while the process is pending?
Because you are charged immediately upon confirmation, you cannot cancel the name change once you have pressed the confirmation button and the name change process is underway.
13.What happens if my payment is refused or fails temporarily after choosing a name?
If your payment fails for whatever reason, the name of your character will not be changed. The name will, however, be reserved for 90 minutes to allow you time to reattempt the process. To access your reserved name, you must simply repeat the name change steps from the first page of the Character Name Change application as normal, selecting the same name.
Accounts F.A.Q.
1.What's the benefit of registering for My Account?
----- Your profile is designed for you to make an online shopping easier. It allows you to view your order records or status; change your information for current ordering; create your latest address lists; participate in GameSavor Quick Checkout and be eligible to receive advance notice of sales and special promotions via email regularly.
2. How will you do with my personal information?
----Your personal information is just recorded and used for helping you to have an easy purchase any time. We do never use it by other means or send it to any other third parties.
3. Can I place an order without registering?
----It is available for you to place an order without registering any time, however some of “your” personal information is required to input in the processing.
4. How can I check my order status?
----You can click the button “Track your order” is near the LOGIN, then input you order number to search.
5. How can I change my profile?
---- Simply visit the My Account section, you need login and choose the options you would like to change.
6. How do I remove my information from your mailing list?
---- If you don’t want to receive informational newsletters from GameSavor, you can choose unsubscribe it by sending an email to us.
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